FAQ

Udolly is the dating app and community for people with disabilities. You can look for a partner, make friends or chat with people who understand you. It’s #1 in the United States and we want to build the world’s largest community of people with disabilities.

Yes. Creating your profile, liking, matching and chatting are free. Udolly Premium adds optional extras, like seeing who likes you.

It’s on Google Play for Android now. The iPhone version is coming very soon to the App Store.

Anyone aged 18 or over: people with any disability and also people without a disability who want to meet them respectfully.

Download the app, sign up and follow the steps: photos, what you’re looking for, your interests and, if you want, your disability and how you communicate. It takes a few minutes and you can change everything later.

You choose your disability (or several), how you communicate and what helps you meet up. Udolly shows you people who fit you first. You decide whether you want to meet people with the same disability, with others or with no filter.

More than 70, grouped into physical, sensory (vision and hearing), intellectual, developmental, psychosocial, chronic conditions and rare diseases. If you can’t find yours, you can type it in.

No. It’s optional. You can show it to everyone, only to your matches or not share it at all.

You decide: everyone or only your matches. You can change it at any time in your profile settings.

Someone you trust, like a family member, your legal guardian or a support worker, who can be by your side in the app.

You create a code from your profile and give it to them. They enter it in their app and they’re linked. You can unlink them at any time.

Only what you choose, for example alerts about new matches or a date. They can never message your matches or speak for you.

To reduce fake profiles. You take a selfie copying the gesture shown on screen. Real moderators check that you’re over 18 and that you match your photos. This photo isn’t shown on your profile.

Between 24 and 48 hours. Once approved, you’ll see the verified badge next to your name.

Usually because of sexual content, minors in the photo, a face that isn’t clearly visible, watermarks, text or photos of celebrities. Upload another photo where you can be seen clearly.

Tap the flag on their profile or in the chat. You can block and report at the same time. We review every report and the other person never knows who reported them.

No. Video calls only start if both people accept.

It’s an optional subscription you can buy for different periods. It renews automatically until you cancel it. Payment methods depend on your country.

Open Google Play, tap your profile picture and go to Payments & subscriptions › Subscriptions. Choose Udolly and tap Cancel subscription. You’ll keep Premium until the end of the paid period.

In Google Play, go to Payments & subscriptions › Payment methods › More payment settings. There you can edit or remove it.

From your profile settings in the app. If you have Premium, cancel the subscription in Google Play first, because deleting your account doesn’t cancel it.

Write to us from the contact page and we’ll reply as soon as possible. Go to contact.